This Privacy Policy explains how Sveera Ayurveda collects, uses, stores, and protects your personal information when you use our website, products, and services.
We may collect personal information such as your name, email address, phone number, billing address, shipping address, and account details when you place an order or contact us.
Payments are securely processed through Razorpay and other authorized payment gateways. We do not store your debit card, credit card, CVV, OTP, or banking credentials.
We collect order details including purchased products, transaction information, delivery preferences, and order history to process and fulfill your purchases.
Our website may use cookies, analytics tools, and similar technologies to improve user experience, remember preferences, and analyze website performance.
We may use tools such as Google Analytics to understand visitor behavior, website traffic, user interactions, and overall website performance.
With your consent, we may send promotional emails, offers, newsletters, product updates, and wellness information. You may unsubscribe at any time.
Your information is used for order processing, customer support, account management, delivery coordination, marketing activities, fraud prevention, and legal compliance.
We implement reasonable technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
We do not sell personal information. Information may be shared only with trusted service providers such as payment gateways, logistics partners, and technology providers.
Your delivery details may be shared with courier and logistics providers solely for order fulfillment and shipment tracking purposes.
Information may be disclosed when required by law, legal proceedings, government requests, regulatory requirements, or to protect our legal rights.
We retain personal information only for as long as necessary to fulfill business, legal, accounting, taxation, and compliance requirements.
You may request access, correction, update, or deletion of your personal information, subject to applicable laws and business obligations.
Users may request account deletion by contacting us. Certain records may be retained where required by law or legitimate business purposes.
Our website may contain links to third-party websites. We are not responsible for their privacy practices, content, or security policies.
We may collect device information such as browser type, IP address, operating system, and device identifiers for security and analytics purposes.
Information may be used to detect, prevent, investigate, and respond to fraudulent activities, unauthorized transactions, or security incidents.
Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from minors.
Sveera Ayurveda reserves the right to update this Privacy Policy periodically. Updated versions will be published on this page.
If you have any questions regarding this Privacy Policy or your personal information, please contact our customer support team.
